manadototo Privacy Policy

Introduction

manadototo respects the importance of privacy and recognises that Malaysian users expect clear information about the handling of personal data. This Privacy Policy describes the types of information manadototo may receive, the purposes for which it may be used, the circumstances in which it may be disclosed and the controls available to users.

By accessing manadototo or voluntarily providing information through available features, you acknowledge the practices described in this policy. Where consent is required for a particular activity, manadototo will seek it through an appropriate notice or choice. This policy should be read together with the manadototo Terms & Conditions.

Scope and Definitions

This policy applies to personal information processed in connection with the manadototo website and associated user services. “Personal information” means information that identifies an individual or can reasonably be linked to an identifiable person. “Processing” includes collecting, recording, organising, storing, reviewing, using, sharing, restricting and deleting information.

Aggregated or anonymised information that cannot reasonably identify an individual is not treated as personal information under this policy. manadototo may use such information for statistical analysis, website improvement and general service planning, provided it remains appropriately de-identified.

Information We May Collect

Depending on how you use manadototo, collected information may include:

• Identity information: name, date of birth, age, nationality, identification document details and verification results.
• Contact information: residential address, email address and other details voluntarily provided for service communication.
• Account information: username, encrypted credentials, preferences, verification status, support history and security events.
• Transaction information: deposit or withdrawal amount, MYR currency value, payment reference, processing status and limited payment-method details.
• Usage information: pages viewed, session duration, navigation activity, game category interests and interactions with sports or bonus content.
• Technical information: IP address, device type, browser, operating system, language, approximate location and diagnostic records.
• Responsible gambling information: limits, cooling-off requests, self-exclusion status and relevant account interactions.

Sources of Information

manadototo may receive personal information directly from you when you create or update an account, ask a support question, complete a verification step, establish a responsible gambling limit or interact with available payment features.

Information may also be generated automatically when you browse manadototo, such as device data, security logs and cookie identifiers. Subject to applicable requirements, limited information may be received from identity verification, fraud prevention, payment or technical service providers where those services support the operation and security of manadototo.

How manadototo Uses Personal Data

manadototo may process personal information to:

• provide, maintain and personalise website and account features;
• confirm identity, age and account eligibility;
• protect accounts and detect suspicious or unauthorised activity;
• review deposits, withdrawals, refunds and payment queries;
• administer promotions, wagering rules and eligible rewards;
• respond to questions, complaints and technical support requests;
• apply deposit limits, cooling-off periods and self-exclusion controls;
• analyse performance and improve manadototo navigation and content;
• maintain records required for security, dispute handling or compliance; and
• communicate material policy, account or service updates.

manadototo does not use personal information to guarantee gambling outcomes or create an impression that a player is certain to win. Any service personalisation remains subject to responsible gambling safeguards and account settings.

Grounds for Processing

Depending on the information and context, manadototo may process data because it is necessary to provide a requested service, carry out the Terms & Conditions, protect legitimate operational and security interests, meet applicable obligations or respond to a user's consent.

Legitimate interests may include preventing fraud, keeping manadototo secure, improving website performance and maintaining accurate service records. Where interests are relied upon, manadototo seeks to balance operational needs against the rights and reasonable expectations of affected users.

Payment and Financial Information

Malaysian users may encounter payment references relating to Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. When a payment channel is available, manadototo may retain transaction references, amount, time, status and limited account-identifying data needed for reconciliation, security and dispute handling.

A bank, e-wallet or payment processor may separately collect information under its own privacy terms. manadototo does not require users to disclose a complete online banking password. Users should confirm they are following an authorised payment flow before approving any transaction.

Cookies and Device Technologies

manadototo may use cookies or similar local technologies to remember preferences, maintain sessions, support security, understand website performance and identify technical errors. Some technologies are necessary for essential functions, while others may support analytics or preference management.

Browser controls may allow users to block or remove cookies. Doing so may affect remembered settings, login continuity or other manadototo features. Cookie choices apply to the relevant browser and device, so settings may need to be repeated when a different device is used.

When Information May Be Shared

manadototo does not disclose personal information without a relevant purpose. Information may be shared with carefully selected service providers supporting hosting, cybersecurity, identity verification, payment processing, customer support or website analytics. Those providers should receive only the information reasonably required for their assigned function.

Information may also be disclosed where reasonably necessary to investigate fraud, protect users, enforce manadototo terms, respond to a lawful request, establish or defend legal rights, or address a serious security incident. If the operation is reorganised, relevant information may be transferred subject to appropriate confidentiality and privacy protections.

International Processing

Some technical or operational providers may process information outside Malaysia. Where personal data is transferred across borders, manadototo seeks to use appropriate contractual, organisational or technical measures having regard to the information involved and applicable requirements.

Data protection standards may differ between jurisdictions. A cross-border transfer does not remove the expectation that information will be handled consistently with the commitments described in this manadototo Privacy Policy.

Data Retention

manadototo retains personal information only for as long as reasonably necessary for the purpose for which it was collected, including account administration, payment reconciliation, fraud prevention, dispute management, responsible gambling controls and applicable record-keeping requirements.

Retention periods may differ by data category. A payment record may need to remain available longer than a temporary website diagnostic log. Self-exclusion records may also be retained after account closure where necessary to honour the user's restriction and prevent avoidance through a new account.

When information is no longer required, manadototo may delete it, securely dispose of it or convert it into an anonymised form that is no longer reasonably linked to an identifiable individual.

Information Security

manadototo uses reasonable safeguards intended to protect personal information from loss, misuse, unauthorised access, improper disclosure and alteration. Measures may include access controls, account monitoring, credential protection, secure transmission practices, staff procedures and incident review.

No internet transmission or storage method can be promised as completely secure. Users also play an important role by choosing a unique password, securing their device, reviewing account activity and reporting suspected access promptly. manadototo will assess identified incidents and take proportionate action.

Your Privacy Rights and Choices

Subject to identity verification, applicable law and legitimate exceptions, a user may ask manadototo to review certain personal information or explain how it has been handled. A request should be clear, specific and sent from information reasonably associated with the relevant account.

manadototo may request reasonable proof of identity before responding. This protects account information from being disclosed to the wrong person. A request may be limited where disclosure would affect another person's rights, reveal protected security information or conflict with a lawful retention obligation.

Responsible Gambling Information

Information connected with deposit limits, cooling-off periods, loss limits or self-exclusion may be treated as sensitive because it relates to a user's gambling behaviour and welfare choices. manadototo uses such information to implement the requested control, reduce circumvention and support safer access.

A self-exclusion record may remain active even if a user requests general account deletion. This is necessary to respect the original safety request. More details about limits, warning signs and support options are available through the manadototo Responsible Gambling page.

Age Restrictions and Minors

manadototo is not intended for persons under 21 years of age. Minors must not create an account, submit personal information or access casino-style gambling features. Age verification may be requested before account functionality or transactions are made available.

If manadototo reasonably determines that personal information was submitted by a person under 21, access may be restricted and the information may be deleted or retained only as necessary to document and enforce the age restriction. Parents and guardians should use appropriate device controls where needed.

Changes to This Privacy Policy

manadototo may update this Privacy Policy to reflect changes in website features, payment processes, security practices, legal requirements or operational needs. The effective date at the top of this page identifies the current version.

Where a change materially affects the handling of personal information, manadototo may provide a prominent website notice or another suitable communication. Users should review this page periodically to remain informed about current privacy practices.

Contact Us

Privacy questions or requests may be directed to the manadototo website support team. State the nature of your request and include enough non-sensitive detail to identify the relevant account or interaction. Do not include a password, one-time security code or complete bank or e-wallet credential.

Website email: [email protected]

manadototo will review privacy requests in accordance with applicable requirements and may ask for identity confirmation before providing account-specific information.